Out Of Office Assistant for Jira Cloud
Out-Of-Office Assistant allows to take time off from Jira without blocking progress on important work.
Keep Issues Flowing while your users are Out of the Office
Video Introduction And Tutorial
Out-Of-Office Assistant consists of rules that:
send absence messages when a Jira Software user, a Jira Work Management user, or a Jira Service Desk agent is assigned an issue during their time off.
reassign new issues automatically to a delegate owner (coverer)
appoint delegate approvers in JSM workflows
warn that a user who has been mentioned is on leave or will be on leave soon.
Features & Benefits
Out of Office rules that include an automated response message and a coverer (coverers are optional but we strongly recommend them).
Use JQL filters to define exactly which issues should be reassigned by each rule.
When a rule is created, already open issues can be delegated to coverers in bulk.
Add coverers as watchers.
User View: Full view of scheduled leaves across your entire Jira instance.
Interact with round robin automations to skip users who are out of office.
Use automation rules to trigger out of office messages with customer comments.
Activate, modify or deactivate rules from Outlook, Tempo, Slack or even Zapier.
Use Cases
Define Out of the Office rules when traveling or during sabbaticals, child care, sick leaves, etc.
Create a permanent delegation structure for functional teams and organizations based on shifts.
Team members who have been temporarily shifted to a different initiative can announce that their assignations won't be prioritized.
Take sick days and spontaneously activate a rule from your phone using the Slack app.
Managers can use JQLs to retrieve a comprehensive list of all the Jira issues with assignees who are out of the office.